Whether you want to decrease driver downtime, save operational costs, or enhance how your company reports breakdown repairs, Bridgestone Fleet Care's Service Event Management tool REACH has a solution to help your productivity grow.
PREVENTATIVE MAINTENANCE | ROADSIDE ASSISTANCE | VEHICLE SERVICE REQUESTS
Bridgestone Fleet Care's Service Event Management solution REACH is a driver productivity platform designed to reduce downtime. The REACH app makes preventative maintenance, roadside assistance and other vehicle service requests simpler and more efficient for fleets of all sizes.
Differentiated from our competitors by offering emergency services by the closet provider regardless of service network, REACH gets drivers back on the road more quickly, increasing critical uptime.
The web and mobile applications harness the latest in mobile technology to centralize communications between fleet managers, drivers, dealers and service technicians with real-time updates and GPS support.
Improved productivity for fleets with faster response to roadside breakdowns
Improved productivity for service providers with automated deployment of technicians
More efficient communications with digital event data, photo and document tracking
Inclusive visibility to all service event stakeholders, from event inception to completion
WHAT REACH CAN DO FOR FLEETS
Reduce, and in some cases eliminate, touchpoints which accelerate event dispatch and setup
Transparent and centralized communication
Move away from verbal communication toward a digital record
Track Orders and service events through the dashboard
Schedule service or product deliveries
Record, in details, the exact issue or service needed
Receive pictures and notifications of services and products